Werkstudent Customer Service (m/w/d)

Kurz zusammengefasst

BorgWarner is seeking a Werkstudent Customer Service (m/w/d) to support their global service team in Kirchheimbolanden. The role involves handling inbound inquiries, processing order changes, and maintaining accurate customer data in the CRM system. The position also requires collaboration with engineering and logistics teams to address technical questions, prepare service reports, and ensure timely communication with both internal and external stakeholders. The main responsibilities include daily updates to the CRM system, resolving technical issues, and preparing service reports. The role offers exposure to automotive powertrain support and interaction with international customers, providing a dynamic and innovative work environment. Candidates must be currently enrolled in a business- or engineering-related study program and have strong English language skills, both written and spoken. Proficiency with MS Office and SAP/CRM tools is essential. German language skills are a plus. What the role asks for: - Current enrollment in a business- or engineering-related study program - Strong written and spoken English - Proficiency with MS Office - Proficiency with SAP/CRM tools - German language skills (nice-to-have)