Front Office Agent(w/m/d)

Kurz zusammengefasst

The Front Office Agent (w/m/d) role is based at the Holiday Inn Berlin City Center East Prenzlauer Berg, a 4‑star hotel serving business and leisure guests in a lively central location. Daily duties include welcoming guests, processing check‑ins and check‑outs, managing reservations and phone inquiries, and liaising with housekeeping and food‑and‑beverage teams to ensure smooth operations. The position requires at least two years of front‑desk experience in a comparable 4‑star property, fluency in German and English, strong interpersonal and problem‑solving abilities, and solid knowledge of the Opera/Fidelio property‑management system. Additional language skills are considered a plus, and the role offers growth within a multicultural team. What the role asks for: - Minimum two years front‑desk experience in a 4‑star hotel - Fluent German language proficiency - Fluent English language proficiency - Proficiency with Opera/Fidelio PMS - Additional languages (nice‑to‑have)