Senior Technical Program Manager I

Kurz zusammengefasst

The role of Senior Technical Program Manager I at Axon involves leading high-visibility projects that contribute to the development and implementation of solutions aimed at protecting life and enhancing public trust. Axon is a company dedicated to addressing critical safety and justice issues through a range of devices and cloud software. The company values diversity and collaboration, fostering an environment where employees can drive real change and grow professionally. The main day-to-day responsibilities include managing complex enterprise-grade product deployments, overseeing project milestones, resource planning, scope, timeline, and risk management. The role also involves managing cross-functional stakeholders to ensure alignment, transparency, and on-time delivery. Additionally, the Senior Technical Program Manager will support pre-sales scoping and post-sales implementation handoff, maintain customer confidence, and remain organized to remove obstacles through creativity and adaptation. The role also includes owning the relationship with third-party integrators and clients, working closely with Professional Services, Product Managers, and Engineers, and acting as a liaison between customers and internal teams. Furthermore, the role involves identifying process inefficiencies and proposing improvements to increase deployment speed, quality, and customer satisfaction. To qualify for this role, candidates must have fluency in both German and English, European citizenship to work with sensitive government data, and be willing to undergo a security check. Additionally, candidates need 5+ years of experience leading and delivering highly complex programs, with a proven track record of managing enterprise-level software deployments, infrastructure projects, or large-scale enterprise application programs. Deep expertise in delivering complex projects involving cross-functional teams, including sales, engineering, and product, is also required. Mastery of program/project management tools and methodologies to track, report, and deliver on objectives (PMP, PRINCE2, SCRUM) is essential. Experience gathering requirements, optimizing workflows, and facilitating change management within teams is also necessary. Nice-to-have skills include familiarity with software configurations and coding experience, particularly with JSON. The role is based in Amsterdam, Netherlands or Germany, with up to 40% travel within DACH, Benelux, Nordics, and other European countries as needed. The team at Axon is committed to building diverse teams that reflect the communities they serve, and the company encourages applicants who are excited about the role and mission to apply, even if they do not meet every qualification listed. What the role asks for: - Fluency in both German and English - European citizenship - 5+ years of experience leading and delivering highly complex programs - Proven track record of managing enterprise-level software deployments - Deep expertise in delivering complex projects involving cross-functional teams - Mastery of program/project management tools and methodologies (PMP, PRINCE2, SCRUM) - Experience gathering requirements, optimizing workflows, and facilitating change management within teams - Familiarity with software configurations and coding experience (particularly JSON)