Customer Program Manager

Kurz zusammengefasst

GlobalFoundries (GF®) is a leading semiconductor manufacturer that designs, develops and produces advanced process‑technology solutions for a range of growth markets. With facilities across the United States, Europe and Asia and a workforce of roughly 15 000 people, the company partners with global customers to deliver integrated design‑to‑fab services. The opening is for a Customer Program Manager who will oversee strategic customer programmes throughout Europe, acting as the primary liaison between client priorities and GF's internal functions. The day‑to‑day work involves steering multi‑disciplinary customer initiatives from initial engagement through to delivery. The manager will set up and maintain programme governance structures, track milestones, key performance indicators, risks and dependencies, and keep action items visible. They will translate client commitments into internal tasks, assign ownership, and monitor timelines across engineering, operations, quality, supply‑chain and commercial groups. Regular status updates, risk mitigation, escalation and coordination of both customer‑facing and internal review meetings are also core duties, as is contributing to the continual refinement of the CPM operating model, templates and reporting standards. Essential qualifications include a bachelor's or master's degree in engineering, business, project management or a related discipline, and solid experience running complex, cross‑functional projects in an international setting. Candidates must demonstrate proven programme‑management capabilities covering schedule, risk and stakeholder alignment, as well as strong communication, facilitation and customer‑interaction skills. The role requires the ability to influence decisions across a global matrix organisation, a structured analytical mindset, fluency in English and readiness to travel abroad as needed. Desirable background features experience specifically in customer or technical programme management, product development or management consulting, particularly within semiconductor, electronics, automotive, industrial, aerospace or defence sectors. Familiarity with semiconductor development, manufacturing, supply‑chain or product industrialisation processes is valued, as is possession of a recognised project‑management certification such as PMP, PRINCE2 or IPMA. Experience using KPI‑driven reporting and standard programme‑management tools is also a plus. What the role asks for: - Bachelor's or master's degree in engineering, business or related field - Proven experience managing complex, cross‑functional international projects - Strong customer‑facing communication and facilitation abilities - Ability to influence decisions across global matrix organisations - Professional fluency in English - Willingness to travel internationally - Experience in customer or technical programme management (nice‑to‑have) - PMP, PRINCE2 or equivalent certification (nice‑to‑have)