Senior Engagement Manager - Germany

Kurz zusammengefasst

The Senior Professional Services Engagement Manager for Germany will join GitLab, the intelligent orchestration platform for DevSecOps. GitLab helps organisations boost developer productivity, streamline operations, lower security risk and accelerate digital transformation. The role sits within the Professional Services organisation and reports to the Senior Manager of Engagement Management, EMEA, focusing on German‑market customers and partners. Day‑to‑day, the manager will act as a trusted advisor to senior technical leaders, running discovery sessions with prospects and systems integrators, and translating complex DevSecOps initiatives into clear, outcome‑based service proposals. Responsibilities include designing and structuring engagements, drafting custom statements of work and staffing plans, negotiating scope, price and commercial terms, and overseeing the full engagement lifecycle from pre‑sales solutioning through hand‑off to delivery. The role also involves managing escalations, promoting additional consulting and training services, tracking booking and margin KPIs, and feeding customer insights back to sales and delivery teams. The position requires demonstrated progressive experience in structuring, scoping and selling professional services engagements within the German region, together with a proven record of success in those activities. No specific certifications, language levels, or years of experience are listed beyond this core requirement. Preferred attributes include the ability to influence cross‑functional teams, train field staff on services positioning, and collaborate closely with regional sales and engagement leadership to prioritize strategic opportunities. The role offers the chance to shape large‑scale implementations for Fortune‑100 customers, work in a high‑performance culture that embraces AI, and contribute to GitLab's growth in a key European market. What the role asks for: - Demonstrated progressive experience structuring, scoping, and selling professional services engagements in Germany - Proven success in delivering such engagements