IT Support Specialist (m/f/d)

Kurz zusammengefasst

Statista, a company specializing in data and statistics, is seeking an IT Support Specialist. This role involves being the primary contact for internal users, managing both first- and second-level support tickets, and diagnosing issues related to hardware, software, and networks. The main responsibilities include handling support tickets and diagnosing technical problems. The role requires a proactive approach to ensuring the smooth operation of IT systems within the company. The ideal candidate must have experience in IT support, with a focus on hardware, software, and network troubleshooting. Proficiency in German is essential for effective communication with internal users. What the role asks for: - Experience in IT support - Proficiency in German - Experience in hardware, software, and network troubleshooting