Client Delivery Manager, Payments Transformation

Kurz zusammengefasst

Mastercard's Advisors Consulting Services team helps clients improve digital‑payment experiences, manage fraud and risk, and boost cybersecurity through data‑driven insights and implementation of Mastercard assets. The Client Delivery Manager, Payments Transformation will sit within the Deploy specialization, leading the delivery of high‑value transformation projects for a global portfolio of banks, retailers, restaurants and other payment‑focused organisations. On a day‑to‑day basis the role coordinates multiple large, complex projects, defining team structures, scopes, timelines and budgets. You will develop workstreams, track risks, produce cost‑benefit analyses and keep senior stakeholders informed with clear reports on issues, progress and solutions. The manager also prepares and delivers client presentations, leads internal and external meetings, and mentors junior consultants while contributing to Mastercard's intellectual capital and solution development. The position requires four to seven years of proven project‑management experience, preferably with exposure to financial institutions, payments or consulting environments. Candidates must have managed client or internal stakeholder relationships and be comfortable handling several engagements simultaneously in a fast‑paced, deadline‑driven setting. Advanced proficiency in Microsoft Word, Excel and PowerPoint is essential, as is fluency in English and German. Applicants must be eligible to work in the country of application and able to obtain travel visas and visit client sites on a semi‑regular basis. Additional, desirable attributes include a track record of designing and implementing solutions that deliver measurable client impact, experience coaching junior consultants, and familiarity with recognised project‑management tools. Holding or pursuing a Project Management Professional (PMP) accreditation, having exposure to payments, retail banking or merchant environments, and possessing an MBA or a master's degree in a relevant field are considered advantageous but not mandatory. What the role asks for: - 4-7 years project management experience - Experience with financial institutions or payments - Client or internal stakeholder management experience - Advanced Word, Excel, PowerPoint skills - English fluency - German fluency - Eligibility to work in the applying country - Ability to travel to client sites semi‑regularly - Nice‑to‑have PMP accreditation - Nice‑to‑have experience coaching junior consultants - Nice‑to‑have knowledge of project‑management tools - Nice‑to‑have exposure to payments or retail banking - Nice‑to‑have MBA or relevant master's degree