Netzwerktechniker (L1) (m/w/d) | Woerth

Kurz zusammengefasst

At NTT Limited in Bad Homburg, the Netzwerktechniker (L1) role involves monitoring and troubleshooting the Tier-1 backbone infrastructure. This includes performing first-level incident resolution and supporting routine configuration changes on routers, switches, and firewalls in a 24/7 environment. The main responsibilities include monitoring network performance, identifying and resolving issues, and ensuring the smooth operation of the network infrastructure. The role requires a solid understanding of TCP/IP, VLANs, and routing protocols such as OSPF and BGP. Experience with ticketing systems like ServiceNow is also essential. Candidates must have at least two years of hands-on support experience in a carrier or data-center setting. Strong analytical skills, a customer-oriented mindset, and the ability to work effectively in a multilingual, cross-functional team are crucial. The role is based in Bad Homburg, and the team operates in a 24/7 environment. What the role asks for: - At least two years of hands-on support experience in a carrier or data-center setting. - Solid understanding of TCP/IP. - Solid understanding of VLANs. - Solid understanding of routing protocols (OSPF, BGP). - Experience with ticketing systems (e.g., ServiceNow). - Strong analytical skills. - Customer-oriented mindset. - Ability to work effectively in a multilingual, cross-functional team.