Customer Success Manager - Autodesk Education - German Speaking

Kurz zusammengefasst

Autodesk Education Experiences (AEX) delivers Autodesk tools, learning programs and certifications to empower the next generation of innovators. The company is looking for a Customer Success Manager (CSM) who will be based in Germany and will manage mid‑market educational accounts across the DACH region, with a primary focus on German universities, universities of applied sciences and technical colleges. The day‑to‑day work blends classic Customer Success duties with territory‑level strategy. You will guide institutions through onboarding, drive product adoption, create success plans and identify growth opportunities. The role also involves coordinating scalable initiatives, events and engagements with partners and education networks to broaden the reach of Autodesk Design & Make solutions, especially Autodesk Fusion. Participation in technical discussions and product demonstrations is expected to help customers extract maximum value. To succeed, candidates must be fluent in German for business interactions and possess strong professional English to collaborate with Autodesk Education Experiences teams worldwide. A solid, hands‑on proficiency with Autodesk Fusion is explicitly required, as you will be expected to demonstrate and discuss the solution in depth with customers. The position reports to the Senior Manager of AEX Field Engagement and works closely with Account Managers, partners and internal stakeholders. Autodesk highlights a culture of belonging, a competitive compensation package with a base salary range of €59,000‑€85,800 for Germany, and the possibility of bonuses, commissions, stock grants and comprehensive benefits. The role may involve in‑person onboarding and identity verification. What the role asks for: - Business fluency in German - Strong professional English - Hands‑on expertise with Autodesk Fusion - Nice‑to‑have: experience with educational institutions (optional)