Solution Engineer (Berlin)

Kurz zusammengefasst

Kombo, a fast‑growing Y Combinator‑backed SaaS company, provides a single API that connects HR, payroll, assessment, LMS and recruiting platforms to more than 250 services. Based in Berlin, the firm is expanding its European solutions team and is looking for a Solution Engineer who will act as the technical bridge between prospects, customers and internal product, sales and engineering groups. In this role you will own the end‑to‑end technical sales cycle. Daily tasks include leading discovery calls and product demos, translating customer requirements into integration designs, and producing technical proposals that cover architecture, security and implementation strategy. You will partner with Account Executives to close complex, high‑value deals, drive implementations through proof‑of‑concept, contract signing and production deployment, and act as the escalation point until customers are live. Building the technical toolkit is also part of the job: you will create demo environments, code samples in Python and Node.js, Postman collections, integration guides, architecture diagrams and troubleshooting documentation, as well as sales collateral such as security questionnaire responses. Additionally, you will document repeatable playbooks for discovery, scoping and implementation, and feed customer insights back to Product and Engineering to influence the roadmap. As the team grows, you will help define hiring and onboarding processes. The position requires at least four years of experience in solutions engineering, sales engineering or a comparable technical customer‑facing role within a B2B SaaS environment. You must be comfortable working directly with APIs, reading documentation, writing sample code and debugging integration issues. A proven record of handling complex deals with both technical and non‑technical stakeholders, typically delivering contract values of €100 k, 150 k or more, is essential. Strong communication skills are needed to whiteboard architectures with engineers and convey value to executives. The role also demands comfort with ambiguity and the ability to build processes and resources from scratch. While not mandatory, the company values candidates who thrive in a high‑performance, high‑support environment, enjoy writing long‑form technical documentation, and prefer in‑person collaboration. The position is on‑site in Berlin Mitte, five days a week, and is unsuitable for those seeking fully remote work or a role limited strictly to pre‑sales or post‑sales activities. What the role asks for: - 4+ years experience in Solutions Engineering or similar B2B SaaS role - Hands‑on experience with APIs (read docs, write code, debug) - Track record of €100k‑150k+ complex deal closures - Strong communication: architecture whiteboarding and executive briefing - Ability to work with ambiguity and build processes from scratch - Nice‑to‑have: experience creating demo environments, Python/Node.js samples - Nice‑to‑have: writing long‑form technical documentation and playbooks - Nice‑to‑have: willingness to work on‑site in Berlin Mitte five days a week