Senior Customer Success Manager (m/w/d)

Kurz zusammengefasst

CUREosity GmbH is seeking a Senior Customer Success Manager to oversee the full lifecycle of its enterprise clients in the medical‑technology arena. The role involves strategic account planning, coordinating across product, sales and R&D, and proactively solving issues to boost adoption, renewals and expansion. Day‑to‑day you will manage multimillion‑euro portfolios, track performance with CRM/CS tools, and report on outcomes that affect patient care. Strong analytical, communication and stakeholder‑management abilities are essential, as is deep familiarity with the German healthcare market and fluency in both German and English. What the role asks for: - Minimum 5 years B2B SaaS or health‑tech customer success experience - Proven management of multimillion‑euro client portfolios - In‑depth knowledge of the German healthcare market - Fluency in German and English - Experience with CRM/CS platforms such as Salesforce or Gainsight