Solutions Architect f/m/d

Kurz zusammengefasst

Apaleo is an API‑first property‑management platform that powers modern hospitality operations with a modular, AI‑driven infrastructure. The company enables hotels to customise their tech stack, automate routine tasks and deliver personalised guest experiences through best‑in‑class apps and autonomous AI agents. The role of Solutions Architect is the technical voice for strategic customers, helping them envision and implement Apaleo‑centred solutions, especially as the firm rolls out its own AI agent platform. In day‑to‑day work the architect leads technical discovery and scoping when a standard demo is insufficient, writes clear scopes, and builds fast proofs of concept in a safe test environment. They design and develop agents and automations using tools such as n8n, Make, or the upcoming Apaleo AI platform, writing code where deterministic steps are required. The role also involves hands‑on delivery of short‑term solutions that unblock deals, conducting post‑sale health checks and expansion assessments, and turning each engagement into reusable reference architectures, patterns or templates. Additionally, the architect contributes thought leadership on AI's impact on hospitality, provides product feedback from real‑world experiments, and shares findings with sales, account management and product teams. The must‑have profile includes several years of experience in solution architecture, solution engineering or technical consulting within B2B SaaS, preferably with complex software like ERP or enterprise platforms. Strong API expertise (REST, authentication, webhooks, events, data‑flow design) and hands‑on workflow‑automation experience, preferably with n8n, and practical work with LLM agents are required. Candidates must be systems thinkers with daily AI tool usage, possess stakeholder‑management skills for executive and IT audiences, and demonstrate self‑direction, ownership and disciplined scope management. Clear documentation habits, fluent English and German, and willingness to travel regularly to France and the UK are also essential. Preferred, but not mandatory, experience includes hospitality or travel industry knowledge (hotel operations, PMS concepts), familiarity with other cloud PMS, channel‑manager or payments integrations, enterprise architecture on large multi‑site projects, applied AI/ML or experience with MCP and agent platforms, and basic SQL/BI skills. Success is measured by the number of architecture engagements and blueprints delivered each quarter, customer satisfaction, adoption of recommended apps and agents, reuse of patterns, and revenue impact such as deals unblocked or churn averted. What the role asks for: - Multiple years in solution architecture or technical consulting (B2B SaaS) - Strong API skills: REST, authentication, webhooks, events - Hands‑on workflow automation with n8n (preferred) - Practical experience building with LLM agents - Systems‑thinking mindset with daily AI tool usage - Stakeholder management with executives and IT teams - Fluent English and German - Willingness to travel regularly to France and the UK - Nice‑to‑have: hospitality or travel industry experience - Nice‑to‑have: experience with other cloud PMS or channel‑manager integrations - Nice‑to‑have: enterprise architecture on large multi‑site projects - Nice‑to‑have: applied AI/ML or MCP/agent platform background - Nice‑to‑have: SQL and BI fundamentals