DWS - Customer Success Management (CSM) CFO Co-Lead

Kurz zusammengefasst

The role of CSM CFO Co‑Lead sits within DWS's Chief Operating Office Customer Success Management team. DWS is a global asset manager focused on delivering sustainable, innovative solutions for clients worldwide. This position bridges the CFO division and technology functions to ensure AI‑driven initiatives are turned into measurable business value and scalable operating models. Day‑to‑day, the co‑lead will shape AI product strategy for finance‑related functions, prioritize high‑value use cases, and translate business, regulatory and operational needs into clear product requirements. They will co‑manage the CFO AI portfolio, guide prototypes through engineering, and act as a sparring partner during scaling. The role also establishes AI governance frameworks, advises product teams on compliance, and leads cross‑functional delivery, aligning senior stakeholders across Finance, Tax, Treasury, Procurement, Risk, Sustainability and other areas. The employer requires extensive experience in AI product management, digital transformation or product strategy within asset management, financial services or similarly regulated sectors. Candidates must have a proven record of converting complex business challenges into AI‑enabled products and workflows, with deep knowledge of generative and agentic AI, workflow automation, AI platforms and modern software development practices. Ownership of full‑lifecycle initiatives, from discovery and business case through implementation and value realization, is essential, as is strong stakeholder management, communication and storytelling ability. Experience operating at the intersection of business, technology, data, governance and risk, with a solid grasp of compliance frameworks in regulated environments, is also mandatory. Preferred attributes include a demonstrated capacity to foster a culture of innovation, experimentation and continuous improvement, and the ability to influence executive and governance forums. While the posting does not list specific certifications or language requirements, the emphasis on regulated‑industry experience and AI expertise defines the ideal candidate profile. What the role asks for: - Significant AI Product Management experience in regulated industry - Experience in digital transformation or product strategy - Proven track record delivering AI‑enabled products end‑to‑end - Deep knowledge of Generative AI and Agentic AI - Expertise in workflow automation and AI platforms - Strong understanding of modern software development practices - Exceptional stakeholder management and executive communication - Experience with risk, compliance and control frameworks in finance