Enterprise Key Account Manager (m/f/x)

Kurz zusammengefasst

The role of Enterprise Key Account Manager at Wolt involves managing the company's largest SMB merchants in Germany. Wolt is a technology company that started with food delivery in 2014 and has since expanded to deliver a wide range of products across over 500 cities in 30 countries. The company joined forces with DoorDash in 2022 to further its global expansion. The main day-to-day responsibilities include leveraging business acumen to increase the adoption of Wolt's products among restaurant partners. This involves driving complex commercial negotiations, monitoring portfolio performance, and providing data-driven consultancy. The role also requires conducting periodic business reviews, collaborating with the marketing team on campaigns, and mentoring team members. Additionally, the manager will actively monitor the competitive landscape to influence product improvements. To qualify for this role, candidates must have at least five years of experience in a client-facing, commercial role such as Account Management, Sales, or Marketing. Strong strategic thinking and a consultative approach to client management are essential. Proficiency in analytical dashboards like Looker, Power BI, or SQL, along with advanced Microsoft Excel or Google Sheets knowledge, is required. Excellent verbal and written communication skills in both German and English are mandatory. Nice-to-have skills include a proactive mindset and a high sense of ownership. The role offers a dynamic environment within a fast-growing tech company with a startup mindset. The team culture is supportive and inclusive, valuing innovation and continuous improvement. There are opportunities for personal and professional development within a global organization. What the role asks for: - Five years of experience in a client-facing, commercial role. - Fluent in German and excellent English skills. - Knowledge or previous exposure to analytical dashboards (ex. Looker, Power BI, SQL knowledge). - Advanced Microsoft Excel or Google Sheets knowledge. - Strong (verbal and written) communication skills. - Strategic thinking with a consultative approach to client management. - Good time-management skills with a problem-solving attitude. - Excellent interpersonal skills with the ability to adapt the tone to suit the audience.