Mechatroniker, Elektroniker als ServicetechnikerIn (m/w/d) für Aufzüge und Rolltreppen

Kurz zusammengefasst

KONE is seeking a Mechatronics or Electronics specialist to join its service team for elevators and escalators. The company designs, installs and maintains vertical transportation solutions worldwide, emphasizing safety, reliability and customer satisfaction. In this role you will act as the primary on‑site contact, ensuring that every service interaction reflects KONE's "Ambassador" attitude and upholds the brand's high standards. Your daily work will revolve around planning and executing service visits, whether scheduled maintenance, urgent call‑outs or unplanned repairs. You will communicate estimated arrival times, report completed tasks in real time, and keep detailed back‑reporting in the e‑Optimum system. Managing the site environment, identifying risks, and following escalation procedures are also key duties, as is maintaining accurate inventory of spare parts and service tools. You will be responsible for safe working practices, adhering to maintenance and safety instructions, and submitting timesheets and sales leads to your supervisor. The position requires a solid grounding in lift and related technology, which you will deepen through mandatory training provided by KONE. While the advert does not list specific certifications or language levels, the role expects you to be capable of delivering precise, timely documentation and to handle customer interactions professionally. You may also be called upon to coach or train colleagues as directed by your supervisor. KONE promotes an innovative, collaborative culture that values employee engagement, sustainability and ethical conduct. The company offers a balanced work environment with opportunities for personal and professional growth, supported by a strong focus on health, well‑being and recognition of good performance. Working as a service technician means you will be part of a global network, contributing to continuous improvement of products, methods and safety standards. What the role asks for: