Seasonal Service Team Member

Kurz zusammengefasst

Michaels, the leading creative‑retail brand in North America, is hiring Seasonal Service Team Members for its Balt‑Anne Arundel, MD store. The company operates more than 1,300 locations and an online platform, offering art supplies, framing services and a rewards program. This seasonal role supports the store's daily operations and helps deliver the brand promise of friendly, fast service. Team members spend most of their shift on the sales floor assisting shoppers, locating items, and guiding customers through checkout while handling cash according to company standards. They also promote the Rewards program and private‑label credit cards, enroll customers, and encourage participation in the Voice of Customer survey. Additional duties include processing online orders for in‑store pickup or ship‑from‑store, unloading trucks, stocking shelves, building planograms, and maintaining merchandise recovery standards. Employees perform store‑in‑stock optimization, assist with shrink and safety initiatives, and follow all standard operating procedures and legal requirements. Cross‑training in custom framing sales and production is also provided. The position requires retail or customer‑service experience, the ability to stand for long periods, and the physical capacity to lift heavy boxes, bend, reach and use ladders. Candidates must be at least 16 years old and able to work nights, weekends and early mornings. The work environment is a climate‑controlled public retail space, with occasional exposure to non‑climate‑controlled stock rooms, outdoor cart retrieval, and a frame shop that contains a glass cutter and heat press. Preferred attributes include a willingness to learn the rewards enrollment process, familiarity with omni‑channel procedures, and a positive, respectful attitude that models the company's values. The role offers a base hourly wage of $15.00‑$17.70 and may include overtime where applicable. Michaels provides a range of benefits such as 401(k) matching, health coverage, tuition assistance and employee discounts, though eligibility varies by position. What the role asks for: - Retail or customer‑service experience preferred - Ability to stand for long periods - Ability to lift heavy boxes and use ladders - Minimum age 16 years - Availability for nights, weekends and early mornings - Willingness to promote Rewards program and credit cards - Ability to follow cash‑handling standards - Nice‑to‑have: cross‑training in custom framing