Vice President, Client Services (w/m/d)

Kurz zusammengefasst

The Vice President, Client Services at CAA Munich leads a cross‑functional team to deliver complete client solutions, overseeing daily account management, service quality, and strategic project coordination with internal and external partners. The role shapes CAA's client strategy in a leading European market, works closely with senior leadership, and drives innovative services for high‑profile brands. Day‑to‑day duties include managing multi‑disciplinary teams, monitoring service standards, negotiating with stakeholders, analysing performance data, and implementing process improvements to boost revenue in a fast‑paced, international environment. What the role asks for: - Minimum 8 years client‑facing consulting or agency experience - Proven leadership of multi‑disciplinary teams - Strong analytical skills - Strong negotiation skills - Strong communication skills in German - Strong communication skills in English - Demonstrated revenue‑growth track record - Experience managing complex stakeholder relationships - Experience implementing process improvements